March 2004 Newsletter
Past Newsletters

Tours

Would you like to help the section by sponsoring a tour at your place of business? We are always looking for new locations. Please contact Jim Young at (920) 743-8575 for more details.

2004 Spring Conference

ASQ Winnebago Section 1206 & AQS Management Systems 3-day ISO 9001:2000 Internal Auditor Training including the ISO/TS 16949:2002 Requirements. RAB Accredited

Join us for 3 days of internal audit training! Although this course has been specifically designed to meet the needs of the auto industry, it will also benefit those responsible for planning, scheduling or performing audits based on ISO 9001:2000 since that is what the TS 16949:2002 standard is based on. As a member of your ISO or TS project team, you will gain critical knowledge to help move your company ahead in today's competitive marketplace. ISO Management Representatives will gain the credibility and prestige to effectively interact with registrars, customers and suppliers. Quality Assurance Managers, Quality Assurance Professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an in-depth understanding of the TS 16949:2002 audit process will benefit from this training.

When: 3 days, Tuesday March 30 through Thursday April 1st

Price: $350 in advance ($400 after 2/15/04)

Time: 7:30 A.M. - 5:00 P.M.

Location: Liberty Hall, Appleton

CEU's: 2.3

Course Objectives:

Fully understand and successfully interpret the ISO 16949:2002 requirements
Understand how to audit using the process approach
Ask audit questions that get results
Identify and document nonconformities
Audit to the ISO 16949:2002 Quality Management Systems
Qualify additional staff to conduct internal audits
Provide critical knowledge for your management staff
Gain insight into the ISO 16949:2002 audit requirements to augment/sustain your existing program
Gain knowledge to help manage a successful ISO 16949:2002 implementation project
Provide professional credentials to your internal auditors
Conduct an audit against the newly published ISO 19011 Audit Standard
Provide critical knowledge for your staff and management

Agenda:

Day One - March 30

Terminology and definitions
Background, History and Rationale for Quality Assurance
Analysis of the Contents of TS 16949:2002
Audit of the Active Manufacturing (Audit #1)
Quality System Requirements
Analyzing Audit Findings
RAB and U.S. Registration System
Auditor Qualifications
Roles and Responsibility of Auditors

Day Two - March 31

Creation of effective Audit Checklists
Audit of Company Documents (Audit #2)
Auditing Tips for the Internal Auditor
Audit of Active Mfg. - Department Audit (Audit #3)
Compiling Audit Findings
Documentation in the Quality System
Planning and Conducting Effective Audits
Refining Interview and Note Taking Skills
Applicability of the Clauses to Company Situations
Corrective Action

Day Three - April 1

Audit Demonstration and Critique
Preparing for the Audit and Conducting the Audit
Closing Meeting and Audit Report
Preparation and Presentation of a Closing Meeting
Review & EXAM

This course is accredited in the RAB Accreditation Program, and meets the training portion of the requirements for certification of individual Quality Management System Internal Auditors.

REGISTRATION:

Contact for form.

DIRECTIONS to Liberty Hall:

From HWY. 41, merge onto WI-441. Take the CR-CE/College Avenue exit. Go east on CE/College Ave. Turn right onto Eisenhower Drive. Liberty Hall is immediately on the left at 800 Eisenhower Drive.

Please Welcome Our New ASQ Members!

Ms. Robynn L. Deringer
Mr. Jerry D. Eyler
Mr. Edward J. Oswald
Ms. Kari B. Wroblewski

Upcoming Training & Exam Dates

ASQ Local Sections and International Sites are offering the following exam dates for Quality Auditor (CQA), Calibration Technician (CCT), Quality Engineer (CQE), Quality Improvement Associate (CQIA) and Software Quality Engineer (CSQE).

Exam Date	Application Deadline
June 5, 2004	April 2, 2004
December 4, 2004	October 1, 2004

ASQ Local Sections and International Sites are also offering the following exam dates for Quality Manager (CQM), Mechanical Inspector (CMI), Reliability Engineer (CRE) and Six Sigma Black Belt.

Exam Date	Application Deadline
March 6, 2004	January 9, 2004
October 16, 2004	August 20, 2004

Additional certification exams are being offered during special events/conferences. Check the ASQ Web site for more info.

Is anyone interested in having Kohler Company in Sheboygan as a secondary ASQ exam site? Interested parties should call Matt Moulton at (920) 457-4441, ext. 71040.

Certification News

Recertification journals should be sent to:
David G. Jorgensen
W3221 Skylane Drive
Malone, WI 53049

Please don't forget to sign the form, attach payment or credit card info and include a letter verifying RU's for employment. These things are commonly forgotten and cause delays in processing.

Is anyone interested in having Kohler Company in Sheboygan as a secondary ASQ exam site? Interested parties should call Matt Moulton at (920) 457-4441, ext. 71040.

New Certified HACCP Auditor Exam

The American Society for Quality Food Drug and Cosmetic Division worked to streamline the certification process for its Certified Quality Auditor for HACCP credential. Many individuals, in the US and abroad, have expressed a sincere desire to become ASQ certified as HACCP Auditors, but are unable or unwilling to justify the current process.

The current requirement is for two exams. Candidates must first achieve the Certified Quality Auditor designation by passing the CQA Exam. The second step is a demonstration of proficiency in HACCP and earns the CQA-HACCP certificate.

The Food Drug and Cosmetic Division (FD&C) proposed consolidating the process to a single exam which incorporates elements of the existing CQA Body of Knowledge with those of the existing HACCP Body of Knowledge. The certification is intended to confirm the individual practitioner's auditing and HACCP knowledge and skill set.

A market survey was conducted in June to verify there was a definable and continuing market, and a justified need (on a broad geographic basis) for the certification. The market survey established that a market for this certification existed.

The Certified HACCP Auditor, Body of Knowledge (BOK) is available online at www.asq.org. Click on Certification and choose HACCP Auditor (CHA).

The first administration of the new CHA exam will be October 16, 2004. Individuals who have either sat or applied for the CQA-HACCP exam within the last two years will be notified of the change

Next Board Meeting: Monday, March 22nd, 2004 from 5:00 to 7:00 PM at the Schmitz Brothers II in Hilbert.

Ask Woody

Got a quality question or a problem at work you can’t solve? How about asking an expert? You can take advantage of the “Ask Woody” column -- a place to ask questions, share concerns or anything else on your mind. Email .

What is the best way to validate a ruler prior to its use for final inspection measurement? Is it possible to do a gauge R&R on a ruler? I recently saw a gauge R&R value of 9.8% for a ruler and wondered if that was possible.

Woody's Answer: The answer depends on what the definition of a ruler is. If it is a carpenter style ruler, a gage R&R would be difficult and really wouldn't make sense. Normally such devices do not provide the final acceptance measurement and are simply used to make sure the process is in the ballpark. If the ruler is a metal scale (or other material) an R&R would also be impractical as there is no readout to use other than a persons eye.

Most likely, if a ruler is being used for final inspection, what is being measured is some specification that is not critical. My recommendation is to buy a certified, 4-foot scale mounted in a suitable location and identify the rulers in service, like any other calibrated gauge. The honor system can work ok for this, where the user of the ruler verifies its accuracy by using the certified scale and recording the findings in a "ruler" calibration log. A tolerance can be established and positioned on the scale to provide a guideline.

Section 1206 News

Time's Almost Up! Please send in your Nominations for Section 1206 Member of the Year by April 16th!
Your ASQ Section 1206 Board would like to recognize one of our members as "Section Member of the Year" for the 2003-4 business year. The recognition of this member will take place at the May 2004 Tour/Dinner meeting.

Please contact the Newsletter Editor, Section Chairperson, Database Chair, or any other board member with your nominee and reasons they should be considered. Be sure to include your name and how you may be contacted in case we need more information. Nominations must be submitted by April 16, 2004.

ASQ #1206 will hold the "Annual Meeting" with board position elections at the April board meeting. More details to come in the April Newsletter.

Job Openings
Please contact newsletter editor if you have a job opening you'd like to post. Please include the company name, city, position open (title) and how prospective candidates can learn more.

Process Improvement Roundtable for SE Wisconsin

Be part of the Process Improvement Professionals Roundtable of South East Wisconsin. It’s a bi-monthly lunch meeting to discuss best practices and benchmarking opportunities between organizations. For more information, please contact .

Updating Contact Information with ASQ

Here’s how: Visit http://www.asq.org. Click on the "ASQ Membership Sign-in" button and login using your member number and password. Then click on the "My Account" button and choose the "Change work/home addresses and e-mail" option to update your information and preferences. If you need additional help, write to . It is important to keep this information current, so you don’t miss any newsletters or important announcements.

Message From The Chair

At the April dinner meeting we will be electing a new Treasurer for our Executive Board. We will also be introducing the new Executive Board for 2004 - 2005. If there are any members who are interested in becoming part of this board please contact me. The Chair for next year will be Hilda Wise, but a Vice-Chair will be needed. This also is a voted position by the membership.

Our Spring Conference will be on auditing to the new TS standard. This will be a three-day course starting on March 30 and continuing to April 1st, 2004. Please join us for this conference; we know it will be worth your time. For more information on this see the information in this newsletter.

I would like to thank all of the Executive Board Members for helping throughout this year. I would also like to thank all of members for continuing to support the ASQ

Thank you again for all your support.
Sincerely,

Editor's Mailbox

Use the "Editor's Mailbox" to convey your comments, promotions, and whatever else you'd like to express with regard to the newsletter or the ASQ section. Please email newsletter editor .