January 2002 Newsletter
Past Newsletters

Message from the Chair….
Greetings fellow ASQ members. I hope this finds you in the midst of a wonderful holiday season enjoying family, friends, and reflecting on all that we may be thankful for this year within our own lives.

Once again, our membership is stepping up to the plate to make this section even better than we are today. Jim Loseke has done quite a bit of work setting-up a website for our section that looks outstanding. Not to mention those that are coming forward for the January mini-session and dinner speaker. Both sound out of this world and something you will not want to miss. Reflecting back through the program year thus far, all have been outstanding.

As listed in this newsletter, there are plenty of opportunities to be involved without committing an enormous amount of time and fitting into your schedule where applicable. Take a look through the list and see where you may be able to lend a helping hand.

There are many benefits for attending meetings and being involved with the board that go beyond networking. The new friends you meet and the opportunities that await you are endless. I challenge each one of you to look at the list from the November Board Minutes and get involved. See what you can contribute to enrich not only your careers, but your own lives.

Michelle Kilgas
Winnebago Section Chairman

Optional E-Mail Notification

Last year, we ran into several problems with the newsletter reaching you in ample time to register for monthly meetings and training opportunities. If you are interested in having your name added to a mass e-mail list that would notify of the meeting or Section only activities, please update your information through ASQ by specifying an e-mail address. If you need help updating that information, please contact one of the board members. We are very close to having our own website and you won’t want to miss any opportunities.
ASQ Section 1206 – November Board Highlights
Date: 11-26-01 Time: 5:00 to 7:00 pm Place: Schmitz Bros. II, Hilbert WI.
Board members present: Michelle Kilgas, Jim Loseke, Jan Manderle, Jim Wenske
  • Jim Loseke reviewed the financial report. We discussed some of the costs and where he placed the costs, such as setting up the website was included in the printing cost. Some items are over budget; examples: printing costs were higher than expected as was the cost of postage due to the extra page. We had to pay for the speaker at the November meeting, thus creating a loss for the meeting. We briefly discussed some options for speakers at the monthly meetings.
  • We discussed a list of jobs/tasks that would be available to interested volunteers. Jim Loseke will send each of the board members a contact list. Jim Wenske will contact all the new members. Areas that we could use help in are:
    1. Vacant board member positions – Vice Chair, Treasurer, Newsletter, Education Chair (Jim Loseke volunteered to be the Web Coordinator for 2002 to 2003).
    2. Help with registration.
    3. Setting up mini sessions – including speakers with experience in management and quality related issues.
    4. Volunteer company to host tours.
    5. Summarizing the dinner surveys.
    6. Reviewing and summarizing the Annual Survey (We will be sending out this years survey by mail. Next year we will try to set up on the website to do the annual survey. This will help reduce postage cost.).
    7. Coordinating a meeting.
    8. Setting up tours for future meetings.
      • We discussed the website. Jim has asked us to review the website and get back to him with our thoughts. We talked about putting two to three questions on the website each month in lieu of the annual survey. Jim Loseke will talk to Wendy Luecke about summarizing these questions. Wendy has helped in the past by summarizing the annual survey. Jim will get back to us if Wendy wants to volunteer her services. Jim Loseke will summarize the first month or two to see how it goes.
      • Jim Wenske gave us a list of new members. We reviewed the list for possible volunteers.

    The next board meeting is December 17, 2001 at Schmitz Bros. II in Hilbert, WI from 5:00 to 7:00 pm. All members are welcome to the Board meeting.

New and Transfer Members
Mr. William K. Downs
Mr. Kelly J. Fucile
Mr. Gene C. Helnes
Mr. Michael A. Prahst
Mr. John W Rast
Mr. Chad S. Schelfhout
Ms. Lori A. Zimick

Interested in Certified Quality Manager Overview?

We are interested in offering a CQ Manager overview course. It would be an eight-hour course. The course would cover the following topics…

  1. Leadership
    • Organizational Leadership
    • Team Processes
  2. Strategy Development and Deployment
    • Environmental Analysis
    • Strategic planning and assessment
    • Deployment
  3. Quality Management Tools
    • Problem-solving tools
    • Process management approaches
    • Measurement: Assessment and Metrics
  4. Customer-Focused Organizations
    • Customer identification and segmentation
    • Customer relationship management and commitment
  5. Supplier Performance
    • Supplier selection strategies and criteria
    • Techniques for communicating requirements to suppliers
    • Techniques for assessment and feedback of supplier performance
    • Supplier improvement strategies
    • Supplier certification programs
    • Partnerships and alliances with suppliers
    • Logistics and supply chain management
  6. Management
    • Principles of Management
    • Communications
    • Projects
    • The Quality System
    • Quality Models
  7. Training and Development
    • Alignment with strategic planning and business needs
    • Training needs analysis
    • Training materials and curriculum development
    • Methods of training delivery
    • Techniques for evaluating training effectiveness
As you can see there is a lot here and we will not be able to cover each topic in detail. The object of the course is an overview. It will help those who want to take the C.Q. Manager’s exam identify those areas of weakness for more study. It also could help those who want to fill in areas of weakness in their quality management background. This course will be taught by the Winnebago section’s own Bruce Bader. Bruce has an MBA with a focus in quality systems. He is certified quality manager who has taught quality management courses in the past.

Are you interested in such a course? If so, please contact .  If there is enough interest we will set a place and time for this course. The cost will be enough to cover expenses. So you will be getting a break over those more expensive courses. If we get enough interest to start the planning process soon, the participants can help decide on which topics to concentrate on and which to not spent much time.
Many of life's failures are people who did not realize how close they were to success when they gave up.  
Thomas Alva Edison

ASQ Announces New Fellows for 2001
On November 9, 2001, the Board of Directors elected 27 new Fellows. This achievement is a recognition from ASQ colleagues that has been accepted by the highest officers of our organization. They join a distinguished group of nearly 600 Fellows with an established record of contribution to the quality profession or the allied arts and sciences, and to the Society as well. List of new Fellows and their citations. 

Certification Exams at Conferences
CRE Exam at Reliability & Maintainability Symposium. January 31, Seattle, Washington. One time only! Reduced application fee! Apply.

CQA, Certified Quality Manager, and CQIA Exams at ASQ Quality Audit Division Conference: February 16 , St. Louis, MO. Apply. 

Certified Quality Manager, CQA, and CQIA Exams at ASQ Quality Management Division Conference: March 1, New Orleans, LA. Apply. 

Is Your Certification Due for Recertification?  
Remember that synchronization and the videotapes category of the recertification program have been updated! For more information, read Recertification FAQs 7 and 11.  

Download a a recertification journal. 

Contact information for Section Recertification Chairs can be found in Section newsletters or by contacting .

Age 55 and fully retired? Don't let your certification lapse. Retire your ASQ certification! Download a certification retirement form. 

11th Annual Quality Audit Conference 
Join us February 14-15, 2002 at the Adam's Mark Hotel in St. Louis, Missouri. Track topics include: Value-added Audits, Management Audits & ISO 9001:2000, Internal Auditing and ISO 19011:2000, Software Auditing, CQA BoK, and Auditing in the Medical Device Sector. 1, 2, or 3-day preconference tutorials include: ISO 9001: 2000 Transition Training, CQMgr and CQA Refresher Training, Auditing Computer Validation, and Quality Audits for Improved Supplier Performance. Keynote speakers: Jack West and Ambrose Schwallie. More details. To register call 1-800-248-1946 or 414-272-8575.
The greatest thing in this world is not so much where we are, but in what direction we are moving. 
Oliver Wendell Holmes

E-Learning Center Offers New Six Sigma Courses 
The ASQ e-Learning Center provides web-based training on a variety of quality topics, including two new Six Sigma courses. "Online Six Sigma Black Belt Certification Review" is designed to provide an understanding of the Six Sigma Black Belt Body of Knowledge as preparation for the ASQ Black Belt certification exam. "Online Six Sigma Green Belt" provides an understanding of the Six Sigma Green Belt Body of Knowledge. For more information, visit the ASQ e-Learning Center.

Organizational Trust Leads to Success

Today's businesses must be flexible, responsive, and continually innovative to succeed. For this to happen there must be a high degree of trust throughout the organization. Leaders need to trust workers to carry out directives, and employees need to trust in the vision and direction of the leaders. This is the focus of "The Trust Imperative", which explains how to develop trust throughout an organization while improving performance and increasing productivity. For more information. 

The only sin is mediocrity.
Martha Graham
 
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