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December 2005 Newsletter
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Tours
Would you like to help the section by sponsoring a tour at your place of business? We are always looking for new locations.  Please contact Ron Jochimsen at (920) 225-6127 for more details.

Please Welcome Our New ASQ Member! 
 
Jane Gau


 
Learn About Quality
This month's topic:
"Continuous" or "Continual"

The terms continuous improvement and continual improvement are frequently used interchangeably, however some quality practitioners make the following distinction:

Continual improvement is a broader term referring to general processes of improvement and encompassing “discontinuous” improvements—that is, many different approaches, covering different areas.  It may consist of both “continuous process improvements,” like SPC, and “discontinuous, innovative or systemic improvements” like organizational “reengineering” or throwing out dysfunctional methods of management and starting over instead of trying to improve existing ineffective business strategies.  

Continuous improvement is a subset of continual improvement, with a more specific focus on linear, incremental improvement within an existing process. Some practitioners also associate continuous improvement more closely with techniques of statistical process control, however Deming himself never used the term "continuous improvement”; he used the term "continual improvement". This was an intentional distinction that Deming made.

Thinking of continual improvement vs. continuous improvement serves to highlight the importance of developing learning disciplines on a much deeper level than most organizations consider. If continual improvement is to be attained, the organization will be, by definition, a learning organization.

 
Message From The Chair
Ready or not, we are in the next big wave. No, the surf is not up on Lake Michigan or Lake Winnebago, and I don't mean the arm raising type at Lambeau Field or Miller Park either. This wave is the appearance of the chart of Wisconsin Manufacturing Employment, plotted as the employment level per year. The number of Wisconsin manufacturing jobs is declining again, only this time the drop is sharper and will not likely recover as well as previous dips have returned.

Many of you may say, "my manufacturing job is secure" (for now), or "my Quality career is not even in manufacturing." Step back and look at the causes, look at the fact that Wisconsin is taking a larger hit than some other Midwestern states, and imagine how it will affect everyone's Quality of life in coming years. Until we step back and look, we might think these problems are just a temporary or a local thing.

Dr. Al Hartman, Dean of the College of Business at University of Wisconsin-Oshkosh, spoke to us about the NE Wisconsin economy at our Section Program meeting on Monday night, 14Nov05. Dr. Hartman showed us historically why Wisconsin is destined to a downward spiral of lower per capita income to support an ever-increasing cost of services that maintain the Quality of life as most of us now know it in Wisconsin. For years, the paper industry and other manufacturing firms supplied the high-paying jobs for Wisconsin people as the whole country shifted to greater manufacturing output to support employment.

This time, we are not as immune to the shift as globalization moves our employment base to other areas like service and retail, which will not support the high wages that have provided the tax base that we enjoyed in previous years.

So are we in Wisconsin and our Quality careers doomed to the same path as that of some other poor service states? That depends upon on how we, and the people of Wisconsin respond. Dr. Hartman showed how we, as Quality Professionals, can participate in the next Evolution of Economic Prosperity in the 21st Century of "Bigger and Better Ideas" by creating a "High Growth Economy" that is built on intellectual power producing new marketable ideas.

Innovation is the way to stay away from the under-tow. To keep our heads above water, we need to advance our own organizations through continual improvement, by encouraging creativity and innovation and more efficient management techniques. Risks need to be taken to start business ideas that can quickly be expanded to national or regional coverage. This requires retaining the young professionals that it takes to run and develop these ventures, as well as the required capital for financial support.

Wisconsin's excellent educational network assists in instructing these young professionals and developing the skills necessary for the recovery from this wave. Local seed-money and venture capital firms are also forming to provide some of the capital needed. What can we do as ASQ Quality Professionals? Consider how you can sharpen your own management and innovation skills, and make a concerted effort to support continual improvement in your companies. Who knows? Maybe you'll have the next "Big Idea."

Dr. Hartman's presentation remarks and Dr. Ward's historical interpretation are available for viewing at the tools page on the ASQ #1206 Section website, http://www.asqsection1206.org/

Ron Jochimsen
2005-2006 ASQ Section 1206 Chair



Madison Area Quality Improvement Network
Hunter Conference on Quality
December 7- 8, 2005
Alliant Energy Center, Madison, Wisconsin
The Madison Area Quality Improvement Network (MAQIN) is pleased to present Peter Block, author of "The Answer to How is Yes", as this year's keynote speaker on Wednesday, December 7th. A Senior Leaders panel discussion will follow this presentation. On Thursday, December 8th, there will be a keynote speaker, in addition to education and networking opportunities, plus breakout sessions on topics of interest for quality, management, organization development, and business improvement professionals. For more information visit the MAQIN at www.maqin.org or call 608-277-7800.


Summary of October 24th Executive Board Meeting
Main topic: Program Team plans for 2005-06, Member-Value.
  • Treasurer report received and accepted.
  • Fall Conference - Risk Assessment & Risk Management: Course modified to fit needs of the 20 attendees, improved satisfaction.
  • Spring Conference - Possible topics: Lean, ISO9000, ISO14000. Jim Loseke to advertise on the website.
  • Program Team: Information was requested on the March program to advertise on the website.
  • Section Management Process (SMP) - Committee chairs and coaches are reminded to continue tracking numerical records for satisfaction of goals. Report progress to Vice Chair Richard Rose.
  • Leadership Conference - Ron provided a report on member value and current/future delivery methods that were collected using the Café method of dialog.
  • Web usage is above average.
  • Membership Retention - Past-paid members- most had changed jobs or didn't respond; Non- #1206 in our geographic area - looking into and would like more member involvement; Any members that have a list, please report back to Jim soon.

 
Advance Your Career: ASQ Certification
In today's world, where quality competition is a fact of life and the need for a work force proficient in the principles and practices of quality control is a central concern of many companies, certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to assure quality of products and services. Certification is an investment in your career and in the future of your employer.   Certification exams are given twice a year in March and October at ASQ Local Sections and International sites. They may also be available at certain conferences and events.  If you are currently a member of ASQ and would like to register for a certification exam, fill out the ASQ member online certification application at www.asq.org

 
We Did it!! Three SMP (Section Management Process) Awards for Section #1206
The Section Management Process (SMP) is a management model that has been developed to assist sections in their planning and implementation of services and programs that will meet the needs of current and future members.

2005-06 SMP Sections Basics Award
In the first level, Section Basics, we demonstrated our viability and commitment to serving ASQ members by meeting the basic requirements for being a section. 135 sections met the 2005-06 Level 1 Section Basics requirements.

2005-06 Section Planning Award
ASQ Section 1206 also satisfied Level 2 business planning requirements for this program year. 83 sections met the Level 2 Section Planning requirements for 2005-06.

2004-05 Total Quality Award
Finally, ASQ Section 1206 reached the Total Quality Award level for the 2004-05 Program year for Section Management Process. Total Quality is one the highest levels of achievement in SMP. We reached Total Quality by proving our dedication and commitment by developing a business plan that provides valuable, quality programs and services to our members and by achieving our set objectives. 104 sections reached the Total Quality Award level for the 2004-05 program year.

Congratulations Section 1206. It took all of us pulling together to obtain these awards. A special thank you to all of our volunteers and board members for their dedication to our members and section management.



Ask Woody

Got a quality question or a problem at work you can’t solve?  How about asking an expert?  You can take advantage of the “Ask Woody” column -- a place to ask questions, share concerns or anything else on your mind.  Email .
 



Showcars Your Team's Dedication to Excellence!
Register your team for ASQ's International Team Excellence Competition
Register your team for a competition that is unlike any other! The ASQ International Team Excellence Competition is the only international team recognition process of its kind in the United States. Since 1985, 746 teams from the United States, Canada, Mexico, Costa Rica, India, Japan, and China have participated in this outstanding process!
Why Should your Team Participate?
  • Recognition
  • Self Assessment and Improvement
  • Benchmarking
  • Encouraging Excellence

Get your team presentations together! The deadline for DVD/video entries is December 19, 2005. Team finalists will be selected to participate in the LIVE presentations at ASQ's World Conference on Quality and Improvement , May 1-3, 2006, in Milwaukee, WI.
For additional information, contact Geetha Balagopal at 800-248-1946, ext. 7303, or at .


 
Hey Job Seekers:
 

Please contact newsletter editor if you have a job opening you'd like to post. Please include the company name, city, position open (title) and how prospective candidates can learn more.

Also - The ASQ’s Career Center is free to all job seekers and provides you with access to the best employers and jobs in the quality industry. Go to www.asq.org to search for jobs, post your resume, and learn about other helpful resources for advancing your career.



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Use the "Editor's Mailbox" to convey your comments, promotions, and whatever else you'd like to express with regard to the newsletter or the ASQ section. Please email newsletter editor . 
 
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